We’re seeing a rising trend in e-mails that are reporting to provide legitimate software upgrades.
The emails are usually claim to come from the support department and highlight the latest features the upgrade will give you.
Current popular targets are Adobe Reader and Skype.
Once you click on the links in the email you’re taken to a very well designed site which certainly looks legitimate. (example screen shots are at the bottom of this message)
However, once you try to download the application you’ll be asked for your credit card details. These will be taken and you’ll actually end up with no software and your card details will likely be used elsewhere on the Internet.
As well as the screenshots below there are also examples of the emails so you can help identify any message you may receive.(with the links removed of course!)
Software companies should never randomly prompt you for updates in this manner and as always you should never install an application unless you are 100% sure of its authenticity.
If you get a message like this delete it.
If you’re still not sure get in touch and we can check it out for you.
Always treat unsolicited e-mails with suspicion.
Please pass on this information to anyone you feel may benefit from it.
As always if you aren’t sure about anything that looks even vaguely suspicious please get in touch.
EXAMPLE ONE – Adobe Reader Email
Subject: Activate Your New Adobe Acrobat Reader
ADOBE PDF READER SOFTWARE UPGRADE NOTIFICATION
This is to remind that a new version of Adobe Acrobat Reader with enhanced features for viewing, creating, editing, printing and internet-sharing PDF documents has been released.
To upgrade your application:
+ Go to REMOVED
+ Get your options, download and upgrade.
DOWNLOAD ADOBE ACROBAT READER
Thanks and best regards,
Adobe Acrobat Reader Support
Copy rights Adobe 2010 © All rights reserved
1005 Marrinbird Rd | Merryton | CA | 96523 | USA
If you no longer wish to receive similar emails please click here.
EXAMPLE TWO – Skype
Dear Skype Users,
This is to notify that new updates have been released for Skype. Following are major new features:
- Talk more for free via Voice Over IP (VoIP)
- Lower cost when connecting to landlines (much cheaper than Calling Card)
- Record your conversation (better than telephone quality)
- Instant messaging & file-sharing, video calls
- Now available on PSP!
To check and upgrade, go to Skype Updates Center
Skype has changed the way we think of telecommunications.
Thank you for choosing us.
With best regards,
Copy rights Skype 2010 - All Rights Reserved