Our broadband services provide you with a high quality, reliable connection in a choice of monthly allowance and underlying connectivity options to meet varying customer requirements.
Choose from a rate adaptive ADSL connection for speeds of up to 8Mbps* or where available**, an ADSL2+ connection providing you with greater stability and potentially faster speeds* at no additional cost. Alternatively, you can opt for a fixed rate service in a choice of three speeds; 512Kbps, 1Mbps or 2Mbps.
| Feature | Benefit | |
|---|---|---|
| ADSL2+ speed and stability | Our ADSL2+ broadband provides you with a more stable Internet connection at potentially faster speeds than standard ADSL *** | |
| Choice of monthly packages | You can choose the package that best suits your usage needs and your budget. Choose from 5 Business and 6 Family packages | |
| Elevated Best Efforts option (inc. on all ADSL2+ business packages) | This option ensures your throughput doesn’t fall below 3Mbps during the busiest periods **** | |
| Enhanced Care option | In the event of a fault on your line, this option guarantees a fx within 20 hours, with Openreach engineers available 24/7 | |
| 30 day contract and free migration | We believe you should be free to move your connection whenever needed and don’t charge for your migration to us unless you’re moving from an LLU provider | |
Next Steps
If you’re interested in moving from your existing ADSL package to the ADSL2+ service simply contact us as below and we’ll do everything we can to make it easy.
* The actual speed achieved depends upon the distance from the exchange and the quality of connection.
** ADSL2+ is only available to customers connected to 21C enabled exchanges. To find out if ADSL2+ is available to you please contact us.
*** The actual speed will depend on the quality of your existing line and the distance between your premises and the BT telephone exchange that serves you.
**** Elevated Best Efforts guarantees throughput of at least 3Mbps over the BT network, subject to line sync rate for 90% of the time over the busiest 3-hour period by giving your traffc preferential weighting.
