Support

Unlike many IT providers our support packages are designed to be as simple to understand as possible.

We do not place any limits on how frequently you can ask for help. You wouldn't think twice to ask if it were an in-house IT department

We simply break our support contracts into two parts

Systems Support

IBIT Solutions will ensure your IT system is a company asset and not a hindrance to the your staff. Our comprehensive systems support package is tailored to your needs. We essentially become your IT department!

Hardware Support

In the event of hardware failure IBIT Solutions are there to help get things running as quickly and smoothly as possible.

We cover a wide range of devices including

• PCs
• Servers
• Printers
• Routers
• Firewalls

Think of it as insurance for your hardware

 

 

 

Remote Access

We use state of the art technology to allow us to provide the fastest possible solution to your problem via remote control.

This allows us to see exactly what the problem is and resolve it without the delay of a site visit