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Splashtop FAQs

Splashtop is an industry standard remote control application that allows IBIT solutions to connect to your computer and assist in fixing your problem

Is Splashtop secure?

All TeamViewer versions use full encryption. Encryption is based on 2048bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today’s standards. The key exchange also guarantees that the data transfer is completely encoded from client to client and that any routers or servers in between (including our routers) are unable to read or analyze the data stream. Security and privacy have always been a top priority during development.

How do I know if someone is connected?

When a Splashtop remote control session is established you will see the name of the person and the name of the computer they are using to connect.

Do I have to install software?

No, the software is for one time use. You run it and then close it when finished

Can IBIT connect without my permission?

No, IBIT Solutions cannot connect without your permission. The link is for a one off session. Once the session has ended a new remote access session is needed to connect to your PC